Here are three lectures, each in two segments of about 40 minutes each. These sound files are in MP3 format.
Part 1: Intro to model, skills, explore roadblocks to communication
Part 2: Process role play, practice Active Listening
- Lecture 2, part 1 Strategies for not reacting, using skills, redo roadblock role play
- Lecture 2, part 2 Intro to Ii-Message, initiate conflict, incl. Reverse-I-Message
- Lecture 3, part 1 Negotiation Skill, keep other in interaction by focus on needs
- Lecture 3, part 2 Managing Values differences, and Non-negotiable Stand